FAQs

1. What types of leather goods do you offer?

We specialize in high-quality leather products, including belts, wallets, key rings, and other timeless accessories. Our focus is on durability, style, and craftsmanship.

2. Where are your products made?

All our products are proudly crafted in Adelaide, Australia.

3. What type of leather do you use?

We use full-grain and top-grain leather for most of our products, ensuring exceptional quality, durability, and longevity. Details about the specific leather type can be found on each product page.

4. How do I care for my leather products?

• Clean with a soft cloth or brush to remove dust and dirt.

• Use a leather conditioner every 6-12 months to maintain softness and prevent cracking.

• Keep your leather items away from prolonged moisture or direct sunlight.

For more tips, visit our Leather Care Guide.

5. How do I place an order?

Simply browse our online store, add items to your cart, and proceed to checkout. You’ll receive a confirmation email once your order is placed.

6. Do you offer shipping across Australia and internationally?

Yes, we ship across Australia and offer international shipping to select countries. Shipping rates and delivery times are calculated at checkout.

7. How long will it take for my order to arrive?

• Australia: Standard shipping takes 3-7 business days. Express shipping takes 1-3 business days.

• International: Delivery times vary depending on location, typically 7-14 business days.

You’ll receive a tracking number once your order has been dispatched.

8. What is your return and exchange policy?

We offer a 30-day return policy for unused and undamaged items. Personalized or custom items cannot be returned unless defective. Please visit our Returns & Exchanges page for more details.

10. Do you offer bulk or corporate gifting options?

Yes, we offer bulk orders and corporate gifting packages with custom branding options. Contact us.

11. How can I stay updated on new arrivals and offers?

Subscribe to our newsletter to receive exclusive updates, offers, and early access to new product launches. Follow us on Instagram, Facebook, and TikTok for behind-the-scenes content and style inspiration.